But something about the complaint seemed off.Īfter further conversation, the parent revealed they had used ChatGPT to generate the complaint, and hadn’t removed some details that weren’t consistent with the actual complaint. Kelly May-Vollmar, superintendent of the Desert Sands district in California, recently received a lengthy complaint from a parent about the condition of a particular athletic field. That said, these tools have already entered the mainstream. “I don’t think in the next three years an AI is going to take over our superintendents,” said Tom Ryan, a former chief technology officer for schools and co-founder of K-12 Strategic Technology Advisory Group, a consulting firm. The technology works only as well as the data it contains and the human effort and ingenuity that goes into using it. But the person using the tool still has to put in that remaining 20 percent-whether it’s fact-checking, revising, or synthesizing the output.Įven the most ardent advocates of AI believe that it can’t, and shouldn’t, render humans obsolete.

In Daggett’s view, a fully functioning AI tool can remove 80 percent of the time and effort that goes into a single task.

“If it will save you money at the operations level, it’s not going to be controversial, it’s going to be very positive,” said Daggett, who is also a former teacher, administrator, and state education department official. Still, school districts might find more success first experimenting with incorporating AI tools behind the scenes, rather than starting in the classroom, where parents and teachers could be vocally skeptical at the outset, said Bill Daggett, founder of the International Center for Leadership in Education and the Successful Practices Network, nonprofits that aim to offer guidance and spur innovation among school district leaders.

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